Social Media Engagement Powered by the Smart Inbox
Simplify your social media engagement strategy--find and join conversations, efficiently manage workflow and more.
Meet the Smart Inbox
Social Report's Smart Inbox sources all messages from all of your social profiles and organizes them into one, neatly organized stream for you to easily interact with. Find opportunities to engage with your audience, receive instant notifications of new messages, join conversations and respond to customer inquiries across Twitter, Facebook, Google+ and Instagram.
Never Miss a Message That Matters to Your Business
Visualize Progress - Compare incoming message volume with completed messages by week, day and hour.
Tag & Filter Messages - Customize your inbox feed by filtering on profile, keyword, message type, custom tags and time period.
Mark Messages Complete - Focus on the messages that need your attention and hide the completed ones.
Make Social Media Engagement a Team Effort
Assign & Manage Tasks - Assign messages to your teammates for efficient follow-up.
See who has replied to, tasked or marked a message complete with team attribution right inside the inbox.
Categorize incoming messages with filters based on workflow, business need or internal structure.
Track and Measure Social Engagement with Analytics and In-Depth Reports
Discover emerging topics and influencers to reach new audiences
Explore and report owned and competitor profile performance
Understand the performance of your team
Social Collaboration Tools Specifically Designed for Teams
Divvy up the workload and collaborate in real-time to ensure smarter, faster and more personal social communications.
Trusted Partnerships & Integrations Across Leading Platforms